Qantas Airways
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15.7K reviews
Everyone
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1M+
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About this app
Elevate your journey with the Qantas app, your trusted, simple, and personalised travel companion. Whether you're travelling, shopping, or tracking your Qantas Points, we've got you covered. Check-in for your flight, view your digital boarding pass, see your Points activity and more.
Use the Qantas app to:
• Search and book Qantas flights
• Explore all Qantas products including hotels, cars, tours and travel insurance
• Manage and view your trips, including flights, hotels and car bookings
• Access your digital boarding pass and keep it in the app
• Select or change your seats any time before check-in when flying on Qantas-operated and marketed flights
• Request an upgrade with a few taps
• Track your Points activity, Status Credits, tier progress and learn more about how to earn points
• Discover and redeem your Frequent Flyer member benefits
• Claim missing Qantas Points and status credits for eligible flights
• Use and earn Qantas Points on a range of products from Qantas Marketplace and Qantas Shopping
• Explore movie and TV show options that will be available on your flight
• Stay updated with notifications for check-in and boarding
• Manage, link and transfer your lounge invitations before you fly
• When eligible, see which lounges you can access
Enjoying our app? Leave us a rating and review. Any questions or feedback? Reach out to mobileappsupport@qantas.com.au.
Please note: Check-in, in-app boarding passes, requesting upgrades and some alerts are not available for all flights and all airports.
Use the Qantas app to:
• Search and book Qantas flights
• Explore all Qantas products including hotels, cars, tours and travel insurance
• Manage and view your trips, including flights, hotels and car bookings
• Access your digital boarding pass and keep it in the app
• Select or change your seats any time before check-in when flying on Qantas-operated and marketed flights
• Request an upgrade with a few taps
• Track your Points activity, Status Credits, tier progress and learn more about how to earn points
• Discover and redeem your Frequent Flyer member benefits
• Claim missing Qantas Points and status credits for eligible flights
• Use and earn Qantas Points on a range of products from Qantas Marketplace and Qantas Shopping
• Explore movie and TV show options that will be available on your flight
• Stay updated with notifications for check-in and boarding
• Manage, link and transfer your lounge invitations before you fly
• When eligible, see which lounges you can access
Enjoying our app? Leave us a rating and review. Any questions or feedback? Reach out to mobileappsupport@qantas.com.au.
Please note: Check-in, in-app boarding passes, requesting upgrades and some alerts are not available for all flights and all airports.
Travel, shop and track your Qantas Points
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Ratings and reviews
15.2K reviews
Mik Scheper
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26 March 2025
Very poor UX. When checking in, the app doesn't let you paste emergency contact details & wipes the form when you switch to another app to copy numbers, etc. When you book a flight, if you dare read travel insurance T&C or check baggage limits, then you have to start the booking all over again. I haven't found where to set a veg meal, either, even though hold messages on the phone say over and over to do it online. Everything is tedious. The developers need to do some usability testing & QA.
Qantas Airways Limited
28 January 2025
Hi Mik, thank you so much for taking the time to share your experience. We’re really sorry to hear about the frustration you’ve had, and we’ve passed your feedback along to our team. We’re always looking to improve, and your insights help us get closer to making things better for everyone
Mansour
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25 August 2026
hard to use as it redirects you to the website and you dont know if you still logged in as the login button is at the top right. I can't add and pay additional luggage as that is greyed out. Went to check in online and of course, I could not be checked in and advised to check in at airport. Good at taking your money, after that, the app is useless.
2 people found this review helpful
Qantas Airways Limited
26 August 2026
Hi Mansour, thanks for the feedback, sorry for the frustration. We had a check-in issue yesterday that's since been resolved. We'd still like to check the luggage payment issue. Could you send your booking ref, device model and screenshots to mobileappsupport@qantas.com.au?
Mobile App Team
Jarek Głowacki
- Flag inappropriate
13 September 2026
great easy to use app. One tiny issue is that if a flight is delayed, the boarding pass might disappear from the app, so it's always worth downloading to digital wallet.
3 people found this review helpful
Qantas Airways Limited
15 September 2026
Hi Jarek, thanks for the kind words and for flagging this. We’ve checked with our team and a delayed flight shouldn’t cause your boarding pass to disappear (unless you got moved to a new flight). We’d love to investigate what happened in your case. Could you please send your flight details and any screenshots to mobileappsupport@qantas.com.au
What's new
In this release:
You can now check which accessibility features are available on your specific aircraft, including wheelchair accessible toilets, onboard wheelchairs, and wheelchair size limits for the hold. See ‘Onboard Experience’ for more information.
You can now see menus for international economy flights. See 'Onboard Experience’ to access your menu inflight or prior to departure. Currently available on select routes departing Australia, with more coming soon.
You can now check which accessibility features are available on your specific aircraft, including wheelchair accessible toilets, onboard wheelchairs, and wheelchair size limits for the hold. See ‘Onboard Experience’ for more information.
You can now see menus for international economy flights. See 'Onboard Experience’ to access your menu inflight or prior to departure. Currently available on select routes departing Australia, with more coming soon.
App support
About the developer
QANTAS AIRWAYS LIMITED
googleplay@qantas.com.au
10 Bourke Rd
Mascot NSW 2020
Australia
+61 2 8376 7651
