Gett - London’s black taxi app

316K reviews
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Everyone
10M+
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About this app

Gett - London's black taxi app
Ride iconic black cabs across London with Gett - your go-to ride-hailing app for fast family trips, airport transfers, and everyday journeys. Available on demand or booked in advance, with an average waiting time of under 4 minutes in central London.

Download Gett now and book black taxis that come to you.

BOOK AN ICONIC BLACK CAB
Experience London's most comfortable and convenient ride in a spacious 5 or 6 seater black cab. Enjoy fast rides door-to-door in premium vehicles, with a separate driver compartment for privacy and air conditioning that you control.

RELIABLE AIRPORT TRANSFERS
Book a taxi to and from all the major airports in London, including Heathrow and Gatwick. There's plenty of room for all your luggage! Fast airport rides with priority booking available.

FAMILY-FRIENDLY TAXIS
Black cabs are perfect for families with spacious interiors, room for pushchairs, and child-friendly features. Book fast, safe family rides across London with drivers you can trust.

ORDER FOR FAMILY AND FRIENDS
Hail taxis for your loved ones with Gett Family. Book, pay and track your taxi all in one place - from pick up to arrival. Whether you need to arrange a school run, a hospital trip for an elderly relative or simply a ride home late at night, they won’t need to download a thing.

PRIORITY BOOKING & FAST RIDES
Black cabs use bus lanes to beat traffic, making your journey faster than regular taxis. Need a ride urgently? Choose the Gett Priority option for even faster pick-up times.


FULLY ACCESSIBLE RIDES
All black cabs are wheelchair accessible as standard. Book accessible rides with confidence - every journey is designed to be comfortable for all passengers.

GET THERE FASTER
Booking a black cab means getting a driver who has passed The Knowledge - the world's toughest taxi exam. Cabbies know the city better than a GPS and can beat the traffic by using bus lanes - making black cab trips the quickest way to travel by taxi.

PASSENGER SAFETY
At Gett, your safety is our priority. Vehicles and drivers are licensed by TfL and their details are confirmed before arrival. You can track progress from order to destination. Additionally, we offer a range of safety features such as driver ratings and ride location sharing to support you on your journey.

ECO-FRIENDLY ELECTRIC CABS
Gett donates 1p to Trees for Cities, a registered charity (number 1032154), for every ride a customer books and completes through the app. We also offset all the CO2 emissions from those rides with certified carbon offsetting projects. You can also choose the e-black cab vehicle class to book an electric black taxi.

PRE-BOOK & ON-DEMAND
Book a ride ahead of time, or hail a cab virtually with on-demand booking. Priority booking available for urgent journeys.

PRICE ESTIMATES
See the estimated meter fare for your taxi trip before you book and pay cashless through the app.

RATE & TIP YOUR DRIVER
Give your cab driver a rating up to 5 stars and let other travellers know how they did. Leave drivers a tip directly in the app if you're happy with your trip!

CUSTOMER SUPPORT
Need help or have a question? You can reach our team, who are available 24/7 via the live chat function in the app.
Family-friendly cabs to the airport & black taxis around London with Gett.
Updated on
11 Oct 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 4 others
  • This app may collect these data types
    Location, Personal info and 7 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

310K reviews
Amit Almor
31 March 2026
Using the app was ok until I got a new phone number which seems to have belonged to someone else in the past who had a gett account. Apparently there is no way to delete or login to the account. In order to reach customer support, I had to use another phone and then the rep's most "helpful" suggestion was to get a new number. Can't believe that their system is so incapable and dumb.
4 people found this review helpful
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Gett - Worldwide Corporate Ground Travel App
11 April 2026
Hello, Sorry to hear about your experience. I would like to investigate this and understand further. App reviews are anonymous. I cannot send a direct message. Please send us a message via the chat with us option on the app 24/7, we will look into this. If you cannot get into the app, please email us at customercare.uk@gett.com, Kind regards, Shaz
Barry Jacobson
01 February 2026
There is severe security risk in that there is no automatic transfer of meter fare into tallying system. He may not even turn on meter. Instead, cab driver manually punches in a number at conclusion which may or may not correspond to true meter fare. Totally up to driver what he wants to charge. In addition, if driver doesn't show up, app may say he is here now and charge you a cancellation fee, whether he cancels or you cancel. Mostly, things go ok, but every so often big unpleasant surprises.
3 people found this review helpful
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
07 February 2026
Hello, Sorry to hear about your experience. I would like to investigate this and understand further. App reviews are anonymous. I cannot send a direct message. Please send us a message via the chat with us option on the app 24/7, we will look into this. If you cannot get into the app, please email us at customercare.uk@gett.com, Kind regards, Shaz
A Google user
14 September 2019
This service is unreliable and extremely slow. If you plan on ordering a Gett during busier hours -- just don't. The app says the average time to find a ride is 1 min. My experience is usually 15 min if I dont give up and decide to walk. Also , when me and my friends use the app together we've seen that the map is completely inaccurate. I see 10s of Gett cars on the map while they see none at all. Please add multiple stops! This is a basic feature :/ Please get more drivers and fix bugs!!
45 people found this review helpful
Did you find this helpful?
Gett - Worldwide Corporate Ground Travel App
05 October 2019
Thanks for your feedback We're keen to understand your experience further to ensure Gett provide the highest quality service. The Gett team look forward to hearing directly from you through our Customer Care link in the app, open 24/7.

What's new

We constantly update the Gett app, check in for improvements from bug fixes to new features.
Content rating
Everyone
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App support

About the developer
GT GET TAXI SYSTEMS LTD
app.support@gett.com
19 Habarzel, Entrance TEL AVIV-JAFFA, 6971025 Israel
+972 50-278-5928

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