Enphase Enlighten

this App is subpar. Erratic behavior, changes on settings happen randomly totally ignoring my setup. Also, nonsensical glitches, like, preventing me from change settings to go on grid by saying there's a power outage when there's no such thing, or activating my generator when the batteries are on full 100% capacity. Tech support is a terrible waste of time. I suspect Indian call centers may charge by the minute since they don't hesitate on placing you on never ending holds for no fair reason.

The GOOD: The app displays a nice amount of data clearly and seems to be up to date. The BAD: Menus and features could be better organized. Needs a widget and maybe since notifications. AI mode discharges power to the grid halfway through my peak rate period forcing me to buy the most expensive power for hours. When I asked AI why, it said stop using AI. Seems like a blunder that's bigger than the app (but the app does allow you to easily switch modes).

This app WAS working fine when it first got installed. about 7 months in it quit connecting to my wifi. I've change WIFI providers twice and I haven't been able to connect my system since then. I have a monitoring system that I haven't been able to access for about 3 years now. When I called to tell them it's not connecting, they want to charge me for the technician to come out and connect. I let it be since it really doesn't matter if I monitor or not. They over promise and under deliver.