
bianca spraggs
It's becoming more and more of a hassle to log in. I need to enter a verification code almost everytime i log in which is tedious and frustrating. I just want to be able to check my balance like with the previous app but it does not appear to be an option. Also, my checking account balance has not been accurate lately. I have to log in to a separate app (card control) to verify the amount of money in my account. I love banking here but this app has been a disaster since day one.
60 people found this review helpful

Denise Wilson
Very disappointed !! Why come up/ out with a new app, and not have trial runs before making it public ? There was nothing wrong with app I've been using, tho sometimes it wouldn't open and let me retrieve my info. This is beyond frustrating,not being able to do mobile banking. The lines at the branches here(PC) are long, so unless you have time to wait it out, that's not a go either.
44 people found this review helpful

Julia Adams
App doesn't work at all. Crashes immediately upon launch. Use web and you're in a queue behind thousands of people just trying to view their accounts. Since the new update and poorly executed launch - ALL of my bill pay recipients have been deleted. I can't even transfer money to my husband's account anymore. Takes over an hour to get a rep on the phone. Stood in line at the physical bank for 40 minutes. Can't get any help. I'm going back to Wells Fargo. They never screwed me over like this.
6 people found this review helpful